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Bolton Wanderers Supporters’ Trust are celebrating their fifth anniversary this week – and here chair Terence Rigby tells us about what a tumultuous five years it’s been at the club as fans organise for the future…

At a national level the Football Supporters’ Association (FSA) is in regular contact with the Sports Ground Safety Authority (SGSA) which brings many benefits for supporters and the authorities.

Supporter representatives from top-flight clubs recently met with Premier League executives to discuss a range of issues which impact match-going fans.

Fan representatives from the EFL’s three divisions met with senior officials towards the end of August via teleconference to discuss ongoing issues across the leagues.

Every week we’ll be looking in more detail at one of our Sustain The Game! key principles and this week it’s supporter engagement. We believe fans are the lifeblood of the game, they need a voice in their clubs and on all issues that affect them and their communities.

The Football Supporters’ Association and the Sports Ground Safety Authority (SGSA) have teamed up to promote the importance of Safety Advisory Group (SAG) engagement with fans.

At the FSA we’re keen to promote the best practice when it comes to clubs talking to their supporters, as the benefits of engaging with fans are obvious – at least to us. One tool that’s become increasingly common in formalising those discussions is the Memorandum of Understanding (MOU).

West Ham United have ended their deal with Socios.com – a digital platform that uses blockchain to provide paid-for supporter engagement.

While Hull City’s fans might have expected the club leadership’s entire focus to be on the battle for Championship survival they have instead turned their attention to the media – banning local journalists and hitting out at The Athletic for “misleading gossip”.

Fan representatives from the EFL’s three divisions met with senior league officials in London on Tuesday 3rd December 2019.

The Official Accrington Stanley Supporters’ Trust (OASST) have become the latest supporter group to sign a Memorandum of Understanding (MOU) with their club. 

Supporter representatives from top-flight clubs recently met with Premier League executives to discuss a range of issues impacting match-going fans.

West Ham United supporters have written to UEFA as well as the UK Government expressing their concerns about the club’s refusal to meet independent fan groups.

Reading Football Club and the Supporters Trust At Reading (STAR) have signed a Memorandum of Understanding, which further strengthens the good working relationship between fans and the Berkshire club.

Fan representatives from the EFL's three divisions met with then outgoing chief executive Shaun Harvey and other senior league officials in London on Friday 24th May.

Leicester City have been accused of “stealth taxing” supporters by introducing a raft of new fees on ticketing, car parking and other services ahead of the 2019-20 season.

A coalition of major fan groups and independent content creators at West Ham United has come together to condemn the club’s attempt to monetise fan engagement.

West Ham United are the first English club to partner with socios.com – a digital platform that uses blockchain to provide paid-for supporter engagement.

Supporter groups across the country say that clubs are meeting their obligations around fan engagement but there remains a handful of clubs where significant improvement is needed – according to the results of a national survey.

In June 2018 the FSF was invited by Hull City to discuss the club’s membership scheme, which replaced the traditional season ticket model.