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Rovers ahead of the game in supporter liaison

Doncaster Rovers’ reputation for providing successful consultation with its supporters has continued to attract further interest from other Football League clubs. 

Boro: Let fans enjoy the match “their way”

Anthony Emmerson is Head of Supporter Services/Supporter Liaison Officer at Middlesbrough. Here he explains how the club have given fans the chance to enjoy the match “their way” by catering to different needs, in different areas of the ground…

SD Europe and the Supporter Liaison Officer project

Stuart Dykes is Supporter Liaison Officer (SLO) project consultant to Supporters Direct Europe. Here he explains the background, progress and current status of the project across Europe…

Fans return to restricted views

The season’s back up and running and some things never change. You probably will concede that last minute equaliser, early season optimism will evaporate and the temperature of your half-time cuppa will rival that of the Sun’s surface.

Behind the scenes with Bristol City’s SLO

Supporter Liaison Officers (SLOs) are a relatively new feature on the British footballing landscape, but some clubs have been operating with an SLO in place for years. One such long-standing SLO is Bristol City’s David Lloyd, who has written about his role and what he has learned in his 6 years in the post.

Birmingham City – fans’ forum “hub” works with SLO

The FSF is keen to see Supporter Liaison Officers (SLOs) become a real link between clubs and their fans. Over at Birmingham City a new supporter “hub” has brought together 30+ forums, websites, Facebook groups and Twitter accounts to work with the club’s SLO. Is this the way ahead in the digital age? The Blues Collective explains more…

Experiencing the ‘Yellow Wall’

Last weekend a group of fans travelled to Borussia Dortmund to view the safe standing facilities on offer at the Westfalenstadion, and to speak to fan leaders and club employees about the relationship between the club and its supporters.

Club charters: League 1 and League 2

Last month the FSF ranked club charters across the Premier League and Championship and encouraged clubs to up their game. A few fans of League 1 & League 2 clubs have been in touch to ask why we hadn’t done similar for their clubs?

Club charter league tables 2012

Liverpool and Palace top tables as the Football Supporters’ Federation ranks club charters.

What is a Supporter Liaison Officer?

Football is slowly but surely waking up to the implications of UEFA’s new club licensing requirements, to be implemented from 2012/13. The initial focus has been on the need for football to reign in its debts as, by 2018, clubs will need to look like something approaching a sustainable business.

Clubs need Supporter Liaison Officers, says UEFA

While most of the attention on UEFA’s new club licensing requirements focused on the “financial fair play rules”, which are to be implemented from 2012/13 and require clubs to eventually break even, other regulations within the document should be of interest to supporters too.

Funding partners

  • The Football Association
  • Premier Leage Fans Fund


  • Gamble Aware
  • Co-operatives UK
  • FSE
  • Kick It Out
  • Level Playing Field
  • Living Wage Foundation
  • Pledgeball