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FSA training: Fan rep courses start this September

Healthy, well-run supporter organisations at club level are vital to the success of the FSA’s national campaign work, which is why we offer training on critical board-level roles to all of our member groups.

Starting in September we will have two courses available to FSA members – a four-part community-benefity society board member core training course and a session for community-benefit society secretaries.

Helping out supporter volunteers

Much is demanded of board members and elected officers at fan groups, supporters trusts and community-benefit societies – many of whom are volunteers thrust into the roles with little or no experience – and we deliver core training for those board members to help them get to grips with their roles.

Our core training course for supporter trust and community benefit society board members is suitable for those newly in post or for veterans of the scene looking for a refresher.

Delivered online across four sessions over a month, the course is free for FSA members and is taught by FSA training and governance manager Nicola Cave.

“We’ve had a great response to the course so far and it’s been extremely worthwhile for those taking part,” she said.

“The course is suitable for those newly in post or even experienced supporter representatives looking to update their knowledge. So if anyone’s interested they should get themselves booked onto a course as soon as possible!”

The course is flexible, offering the option for participants to dip in-and-out of the sessions, targeting subjects that are most relevant to them and their organisation. Short assessments are carried out online with FSA certification handed out to successful participants.

We are also offering separate role-specific training for society secretaries and chairs, as well as sessions on finance and social media.


In addition to training we also offer society audits to make sure your organisation operates within its rules and meets any other legal requirements.

Nicola says: “Auditing is vital to the health of your society, helping to ensure it is run in a way which represents its members – members who ultimately all have equal ownership of the society.

“It’s all about helping your society be the best it can be.”

FSA auditing helps our member organisations become or remain compliant with the requirements laid out by the Financial Conduct Authority (FCA) and other legal obligations.

Audits help ensure the society has the most up-to-date model rules and policies, and offers recommendations on member engagement and processes like board elections.


To find out more about our governance training contact Nicola via email [email protected]

All of the information on our training courses, auditing and resources for board members can be found our our website here.

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Funding partners

  • The Football Association
  • Premier Leage Fans Fund


  • Gamble Aware
  • Co-operatives UK
  • FSE
  • Kick It Out
  • Level Playing Field
  • Living Wage Foundation
  • Pledgeball