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Three clubs praised for away fan experience in EFL

This is a story from the FSF archive – the FSF and Supporters Direct merged to become the FSA in 2019 – so this page may contain hyperlinks that do not work and/or have missing files. Our archived pages are not maintained and will not be updated.

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Cardiff City, Wigan Athletic and Notts County have all been singled out for praise for how they welcome away fans at their stadiums.

The three clubs have been announced as the divisional winners of the EFL’s 2017/18 Away Fan Experience Campaign.

Supported by the FSF, away fan experiences at all 72 clubs were recorded by match-going supporters for the EFL measuring a number of factors such as information provided to travelling fans, first impressions, matchday welcome, quality of catering and accommodation.

Based on the feedback gathered from fans, the experiences at the 24 clubs in each division were assessed and narrowed down to produce one overall winner in each division.

FSF deputy chief executive David Rose said: “Away fans put in the most time, money and effort to follow the club they love.

“They make a huge contribution to the live experience and are often the catalyst for a great atmosphere.

“The FSF welcomes an initiative that will encourage clubs to show how much they value some of football’s most passionate and loyal supporters.

“We will continue to support the EFL with this project and their efforts to develop the away experience over the coming seasons.”

The Away Fan Experience awards are now in their second season and aim to uncover examples of positive away-day experiences amongst supporters – offering clubs an insight into the quality of experience fans have when visiting their ground.

Thanks to PA Images for the picture used in this article.

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