Your basket

Join The FSA

Tottenham Hotspur Supporters’ Trust launches “Stop StubHub”

This is a story from the FSF archive – the FSF and Supporters Direct merged to become the FSA in 2019 – so this page may contain hyperlinks that do not work and/or have missing files. Our archived pages are not maintained and will not be updated.

If you are seeking a document regarding training or the development of your supporters’ organisation, please visit the live training and resource section of our website. if you need further assistance email: [email protected]

The FSF opposes “legalised touts” who are more concerned with making money than getting tickets into fans’ hands at a reasonable price, so it’s great to see one of our affiliates launching a campaign on this issue. Find out more about Tottenham Hotspur Supporters’ Trust’s “Stop StubHub” campaign below…

Having received headline data on StubHub sales for the first six Premier League home games of this season, it is clear that the StubHub resale platform is pushing up the price of tickets to watch Tottenham Hotspur.

The evidence provided shows that 91% of tickets are being sold above face value. At the two category A games included in the data, Chelsea and West Ham United, tickets were sold at an average price of 135% and 53% above face value respectively.

These figures show that StubHub and Tottenham Hotspur Football Club (THFC) are misguided to continue insisting that that the high prices shown on the StubHub platform do not equate to actual sales.

The evidence is clear for all to see.

A system in which 91% of tickets are being sold at above face value, and substantially more in a significant number of cases, is not one that supporters’ organisations can back.

We also believe the Club should be concerned at the fact that 19%, almost one-fifth, of season ticket holders have not been able to make one or more of the opening six league games of the season.

We note the Club intend to make changes to ticketing T&Cs to prevent abuse of the ability to relist tickets on the StubHub platform, also known as ‘flipping’. We are not confident that a fair and transparent method of identifying what is legitimate relisting and what is abusive relisting exists. The Club is, in our opinion, dealing with a symptom of the StubHub system, which it has willingly agreed to.

We believe a ticket exchange should be a service to supporters, not a means of pushing up ticket prices or generating additional revenue.

In support of the campaign against licensed ticket touts, the FSF said: “Fans already find ticket prices more than demanding enough. The introduction of an additional level of profiteering at our expense can only serve to price more fans out of the game, and must be resisted”.

We, therefore, call on THFC to end the partnership with StubHub at the earliest opportunity and, instead, to work with supporter groups, the FA and Premier League in their efforts to establish a genuine ticket exchange scheme that does not drive up prices or incentivise fans to exploit fellow fans.

The FSF blog is the space to challenge perceived wisdom, entertain readers and inform our members. The views expressed are those of the author and they don’t necessarily represent FSF policy and (pay attention journalists) shouldn’t be attributed to the FSF.

Thanks to Action Images for the image used in this blog.

Related Articles

“This must stop”: Frustration grows at women’s game fixture clashes

Fixture clashes between men’s and women’s games are becoming a growing problem, with broadcast picks making the issue even worse. Jude Morris-King, FSA National Council member and Manchester City Women FC Official Supporters Club rep, explains why fans of the women’s team are so frustrated…

Fans groups across tell UEFA: “Stop it with the Superbowl knock-offs”

Football Supporters Europe (FSE) has once again outlined its opposition to UEFA future plans for European competition, with a statement co-signed by groups representing millions of matchgoing fans across the continent.

Spurs fans tell club: “Stop exploiting loyalty”

Hundreds of Tottenham Hotspur supporters staged a protest ahead of the club’s home match against Manchester United this weekend over the decision to increase matchday ticket prices for the 2023-24 season.

Wolves fans launch supporters’ trust

Wolves fans have opted to convert their two decade old fans’ parliament into a supporters’ trust – a move they say will give them a greater say on the club’s critical issues.

Funding partners

  • The Football Association
  • Premier Leage Fans Fund


  • Gamble Aware
  • Co-operatives UK
  • FSE
  • Kick It Out
  • Level Playing Field
  • Living Wage Foundation
  • Pledgeball