Your basket

Join The FSA

Welsh FA to pay for fans’ tickets

This is a story from the FSF archive – the FSF and Supporters Direct merged to become the FSA in 2019 – so this page may contain hyperlinks that do not work and/or have missing files. Our archived pages are not maintained and will not be updated.

If you are seeking a document regarding training or the development of your supporters’ organisation, please visit the live training and resource section of our website. if you need further assistance email: [email protected]

The Welsh FA (FAW) have promised to pay for the match tickets of all 80 fans making the long trek to Baku in Azerbaijan for their nation’s upcoming World Cup Qualifier. The gesture was made following a series of problems that Wales’ fans encountered in trying to get visas and match tickets for Saturday’s game.

Problems originally stemmed when the Azerbaijan’s Embassy in London continually gave false information to Welsh fans attempting to apply for visas which resulted in a lot of lost time and money. None of this was caused by the FAW who also experienced similar problems and were even struggling to get visas for their own players and staff until last week.

These issues were eventually resolved only for it to become apparent that the Azeri FA were charging around £20 per ticket to the away fans while home supporters only had to pay one third of this price.

When FSF Cymru became aware of this a complaint was sent on behalf of all fans to the Azeri FA who blamed a shortfall in sales.

However, much credit should go to the FAW who reacted swiftly and positively: “We have agreed to issue our travelling supporters with complimentary tickets for this match as a goodwill gesture following all the visa problems our fans have encountered.”

Fans who travelled to Baku should contact the FAW for a full refund when they arrive home.

FSF Cymru news – members of FSF Cymru are in the convoy travelling to Azerbaijan for the Baku or Bust appeal – they’ll be sending us an update later this week so keep an eye on FSF Cymru for that.

Funding partners

  • The Football Association
  • Premier Leage Fans Fund


  • Gamble Aware
  • Co-operatives UK
  • FSE
  • Kick It Out
  • Level Playing Field
  • Living Wage Foundation
  • Pledgeball