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The overwhelming majority of match-day experiences pass without incident but occasionally things do go wrong, even if the fan isn’t always in the wrong.

If that happens and you feel you’ve been treated unfairly by a club’s employees or the police we’re here to offer advice and support. Over the years we have given support to thousands of fans, and successfully challenged the misuse of power on many, many occasions.

We have excellent contacts with the country’s best and most experienced solicitors in relation to fans, football, and the law.

Who should I contact?

  • If your query or complaint relates specifically to a football club or league’s actions contact the FSA making sure to explain the issue in full. That will be sent to the relevant FSA staff member or official who will get back in touch with you soon.

Sometimes specialist legal advice will be required, such as when a supporter is arrested, and we refer those cases to solicitors who have a track record going back many years, having represented hundreds of supporters during the time which both firms have worked with the FSA.

Football Law Associates specialise in representing football supporters who require advice and assistance at the police station or court. Representation at the police station is free under the Legal Aid Advice & Assistance Scheme and some supporters will be eligible for free representation at court. Football Law Associates have had a long standing working relationship with the FSA since 2008 assisting countless supporters over the years. If you would like a confidential and free call with one of their solicitors please call 0333 939 0063 or contact via Football Law Associates.

ITN Solicitors specialise in making complaints and bringing claims against the police. ITN Solicitors and the FSA have worked together for many years. If you would like to speak to one of their team please do contact them and rest assured that initial discussions and information advice is free – call 020 3909 8100 or contact via ITN Solicitors. Not everyone will be financially eligible for Legal Aid in civil cases but ITN can discuss whether they can take your case on with a ‘no win, no fee’ agreement or a fixed fee for specific work.

Latest news: FSA Casework

Were you at the Hawthorns? We’d like to hear from you…

Sunday’s scenes at West Bromwich Albion v Wolves led to the announcement of an FA investigation within hours of the incident happening – and the FSA is keen to hear from supporters who were actually at the match so that your experiences are heard too.

Christmas contacts for supporters who need legal support

The overwhelming majority of match-day experiences pass without incident but occasionally things do go wrong.

Independent Football Ombudsman – annual report out now

How many football fans out there know what the Independent Football Ombudsman (IFO) is and how the IFO can help? Not enough in our opinion. 

Football unites to improve participant & fan behaviour – 2023-24

The English football authorities are introducing a series of measures to help improve the behaviour of players, managers and coaches across the professional, National League system and grassroots game, as well as addressing the issue of football tragedy abuse.

Funding partners

  • The Football Association
  • Premier Leage Fans Fund


  • Gamble Aware
  • Co-operatives UK
  • FSE
  • Kick It Out
  • Level Playing Field
  • Living Wage Foundation
  • Pledgeball