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SLOs and DAOs

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What’s an SLO or a DAO we hear many ask? SLO stands for supporter liaison officer and DAO is disability access officer. These roles are now well-established in English football but neither roles are as well known amongst fans as we would like, so we are committed to raising their profile.

The best SLOs and DAOs can make a difference to your matchday.

A good SLO can build bridges between the club and its fans and its more art form than science. They can help facilitate fan engagement structures, advocate for the fans’ voice within a club, and liaise with stewards, police, and counterparts at opposition clubs.

They are a point of contact for supporters both home and away and can be club employees or volunteers – some clubs even have a mixture of both. We believe they should be active and available on matchdays.

UEFA has long compelled clubs who wished to compete in their competitions to appoint a disability access officer (DAO) to support the provision of inclusive, accessible facilities and services – and they are now part of the European body’s licensing criteria. DAOs are responsible for supporting and advising their club in relation to improving access and inclusion for disabled supporters, employees, volunteers and players.

Resources:

Contacts:

If you search for supporter liaison officer or disability access officer plus the name of the relevant club you should be able to find the person you need. If you are having serious trouble finding the contact you need let us know and we will try and find that information for you.

We do try and maintain an accurate SLO contact list but it is a constantly moving target as people change roles, but we hope the below information is useful. If you notice an error please let us know via [email protected]

Premier League Supporter Liaison Officers

Premier League Disability access officers

EFL fans are advised to check on a club-by-club basis – contact the relevant SLO.

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Latest news: SLOs and DAOs

FSA Research Seminar

The work of a Supporter Liaison Officers (SLOs) is often undervalued and that is something which the FSA thinks should change. The importance of supporter engagement is better understood by clubs than ever - but do they really embrace the role that SLOs can play?

“Supporters can make the difference” – FSA SLO of the Year Dave Messenger

Every year at the FSA Awards we celebrate the Supporter Liaison Officer of the Year, a prize that aims to promote the best supporter liaison work that goes on around the country – and we’ve spoken to the 2019 winner, Dave Messenger, about his role at Watford.

“Embracing supporter culture” – 2018 SLO of the Year Tony Barrett

Every year at the FSF Awards we celebrate the Supporter Liaison Officer of the Year award, a prize that aims to promote the best supporter liaison work that goes on around the country – and we spoke to this year’s winner, Tony Barrett, about his transformational work at Liverpool.

What makes a good Supporter Liaison Officer?

On the eve of the FSF Awards in partnership with Virgin Media 2018 we look back on some of last year’s winners – Wigan Athletic’s Ian Wadsworth and Jason Taylor who were jointly awarded the Supporter Liaison Officer of the Year 2017.

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Football Supporters' Association
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