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The work of a Supporter Liaison Officers (SLOs) is often undervalued and that is something which the FSA thinks should change. The importance of supporter engagement is better understood by clubs than ever - but do they really embrace the role that SLOs can play?

Every year at the FSA Awards we celebrate the Supporter Liaison Officer of the Year, a prize that aims to promote the best supporter liaison work that goes on around the country – and we’ve spoken to the 2019 winner, Dave Messenger, about his role at Watford.

Every year at the FSF Awards we celebrate the Supporter Liaison Officer of the Year award, a prize that aims to promote the best supporter liaison work that goes on around the country – and we spoke to this year’s winner, Tony Barrett, about his transformational work at Liverpool.

On the eve of the FSF Awards in partnership with Virgin Media 2018 we look back on some of last year’s winners – Wigan Athletic’s Ian Wadsworth and Jason Taylor who were jointly awarded the Supporter Liaison Officer of the Year 2017.

Standing is a hot topic at the moment and its popularity continues to grow. But what do young fans think? Sunderland fan Luke Rose went along to the Stadium of the Light to talk to the club about the future of standing on Wearside…

Over the last few years Middlesbrough have had some ups and downs on the pitch, but off-the-pitch they continue to make progress. In part that’s down to the work of Supporter Liaison Officer (SLO) and Head of Supporter Services Yvonne Ferguson and her team…

Cardiff City, Wigan Athletic and Notts County have all been singled out for praise for how they welcome away fans at their stadiums.

Every year when we announce the FSF Awards the Men’s Player of the Year trophy gets the most attention – but the awards also give us an opportunity to champion less celebrated work that happens off-the-pitch.

It’s been an eventful year or so for Grimsby Town both on and off the field as Kristine Green tells us about what’s been going on during her opening 12 months as the club’s first Supporter Liaison Officer…

The English Football League (EFL) has announced the first winners of its new Away Fan Experience campaign – an area of work to improve away day experiences across its three divisions.

Here at the FSF we like to highlight good supporter liaison work across the country. This time it’s Watford FC’s SLO Dave Messenger who tells us about the work going on at the Hertfordshire club…

Huddersfield Town have had a remarkable season on and off the pitch, with the West Yorkshire side currently third in the Championship and enjoying big crowds at the John Smith’s Stadium. We spoke to the club’s SLO Nathan Hosker to find out more about his work behind the scenes… 

While Men’s Player and Pundit of the Year often dominate the media coverage following our annual awards ceremony the event gives us an opportunity to highlight less high-profile work that has huge impact on match-going fans.

Supporter-owned club AFC Wimbledon are looking to recruit a volunteer liaison officer (VLO). 

We asked every club in the Premier League and Football League five questions relating to their rules on bringing banners into stadiums. See their answers below. If your club is missing give them a nudge by contacting your SLO.

Following news that Sheffield United have recruited four voluntary Supporter Liaison officers (SLOs) for match-day work at Bramall Lane, we spoke to John Garrett the chief SLO at the club to find out more about their work…

The away day experience varies significantly across the country, from the very good to the very bad. Tom Gorringe, head of marketing at Brighton & Hove Albion FC recently took time out to tell us how they’ve been looking at the away fans’ experience differently at the Amex…

Wigan Athletic’s supporter liaison officer Ian Wadsworth has said that most Wigan fans still do not know what an SLO is and what the role does.

Wigan Athletic’s supporter liaison officer Ian Wadsworth has said that most Wigan fans still do not know what an SLO is and what the role does.

Every month here at the FSF we will be featuring a different Supporters’ Liaison Officer (SLO). Speaking to SLOs from across the Football League and Premier League, we hope to learn more about their work and experiences.